Overcoming Your Biggest Obstacle To Success At The Shop

Every adversity, every failure, every heartache carries with it the seed of an equal or greater benefit.  Napoleon Hill

What’s the biggest barrier that’s blocking your path to success?  As I ponder this question, I’m reminded of a story shared by author Ryan Holiday.

In his book The Obstacle is The Way,  Holiday shares the story about a King from the ancient times, who conducted an interesting experiment with his subjects.

How To Bridge The Celebrity Gap At Your Shop

"A man without a smiling face must not open a shop."  Chinese Proverb

Do you have a celebrity gap at your shop?   “Dan”, a shop owner from the Midwest, has one.  A few weeks back on a 100 degree afternoon, a customer named “Sarah”, arrived at his location with the following request, 

“I just blew my right front tire, and I don’t have any cash on me. Can someone help me put my spare on?  I’ll come back and pay when I get off of work.”

To which Dan replied: “Ma’am, I’m sorry but the charge for that service is $20.00! I gotta make money somehow!”  What Dan didn’t know was that Sarah was a “celebrity” within her network.