Look at everything as if you were seeing it either for the first or last time. Betty Smith
Several weeks ago I took my car to a local tire retailer to resolve a slow leak. As soon as I arrived at the service counter it became obvious that “Jeff,” the service writer, didn’t want my business.
He didn’t smile, didn’t greet me, but he did say the following: “Sir, I need you to step to the other side of the counter because I’m with a customer.” After several minutes it was my turn and I made him aware of my tire situation.
