How To Grow Into A Better Version Of Yourself
By
Eric M. Twiggs
"I hated every minute of training, but I said, 'Don't quit.
Suffer now and live the rest of your life as a champion.'" - Muhammad
Ali
So, how do you grow
into a better
version of yourself? As
I ponder this question, I’m reminded of the lobster.
As a lobster starts to
grow, its existing shell
begins to feel uncomfortable and confining. The discomfort from the shell
creates so much pain, that the lobster casts off the old shell, and produces a
new one. The shell is what protects it from being eaten by predators, so removing it is risky.
Since its impossible
to grow without taking risks,
the lobster presses on with its improvement plan. To minimize the risk, it hides under a rock
during the process.
As it continues to grow,
the latest version of the shell gets uncomfortable, forcing it to repeat the
process of going under the rock to produce a newer upgrade. Pain
is nature’s way of demanding that the lobster continues to grow.
It’s painful when your new technician leaves you to
return to his old shop. It’s painful when you have too much month
at the end of your money, and making payroll becomes a problem. It’s
painful when your 5 star efforts, result in a 1 star yelp review.
Here’s the big idea
from the lobster story: If you want to grow into a better version of yourself, you must view pain as a necessary part
of the process.
Now,
you may be thinking, “Cute story Coach, but you’ve been living under a rock!
Running a successful shop in my area is harder now than ever. How do I
embrace pain as part of the process?”
Keep reading and you will learn what you can do to
grow into a
better version of yourself.
Focus On The Other Side
In his book The Tools, Transform Your Problems into Courage,
Confidence, and Creativity, Phil Stutz writes about a conversation
he had with his high school football playing class mate, who was considered to
be the best running back in the city.
He
had achieved the distinction of first team All-City, and had numerous
scholarship offers to prove it. He was
explaining to Phil how he’d achieved this honor. What he had to say was shocking.
He
told Phil that he wasn’t the fastest running back in town. He mentioned that others around the city
were stronger than him. It was his attitude about getting hit that
separated him from the pack.
When
he got the ball, he would run towards the nearest tackler and absorb the hit,
no matter how much it hurt.
Many
of the other backs were more skilled, but they avoided contact out of fear.
His mindset helped to overcome the difference in skillset.
His
goal was to get into the end zone, so he knew that what he wanted was on the other side of the pain.
What’s
In It For You?
I know
of service advisors who would rather
“run out of bounds” than make a CSI call to a lost customer. I know of service managers who “slide” to avoid the pain of having their
sales presentation videotaped in the advanced sales class.
I know
of shop owners who would love to
“hand off” the opportunity to have their 20 group members visit their shop and
critique their operation.
What
does your end zone look like? Like
the running back, it resides on the
other side of the pain.
For
example, getting through the pain of the CSI call will give you the opportunity
to get into the end zone of happier
customers. Getting through the pain
of the practice video will improve your selling process, and get you into the
end zone of additional gross profit.
Getting
through the pain of the shop visits, will improve your overall operations, and
get you into the end zone of improved
efficiency.
The happier
customers, additional gross profit, and improved efficiency, would be the
result of you becoming a better version
of yourself.
Summary
So,
there you have it. The lobster can’t
grow without first experiencing pain. If
you focus on what’s on the other side of the pain, you will grow into a better
version of yourself, and experience the results that come with it.
Sincerely,
Eric M. Twiggs
The
Accountability Coach
PS. Email etwiggs@autotraining.net to receive a checklist of 7 Painful Practices That Will Improve Your Profits!
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