The Easy Way to Hire Your Next Employee

“Hire character, train skill.” Peter Schutz

“Harry” is a hiring manager for a Fortune 500 company. One fateful morning, he’s driving into the crowded company parking lot to begin his day of scheduled interviews.

After several minutes of circling, he finally locates a space and pulls in. He doesn’t notice “Bruce,” sitting in a brown Buick, waiting for the same spot!

“Hey, Jerk!” Bruce yells. “Don’t you see me sitting here? Are you blind?” Harry’s running late, so he doesn’t take the time to reply.

How to Overcome Your Employee’s Resistance

"Judge a man by his questions rather than his answers." - Voltaire 

Don’t try this at home! The year was 1999, and I was a new manager who was having a problem getting my people to embrace the courtesy checks.

During a shop meeting, I was explaining all the reasons why completing the forms was good for the car, the customer, and the company. Before I could finish, “Terry,” my ‘A’ technician, interrupted me by asking, “How does filling out these #$@! courtesy checks benefit me?”